Who do you work with?
Neurodivergent kids and the families who love them including autistic children and kids with developmental, communication, behavioural, or sensory needs. If you’re wondering whether we’re the right fit, a free intro call is the easiest way to find out.
What ages do you serve?
[Toddlers through [age] state your range.]
Do I need a diagnosis to start?
No. Many families come to us without a diagnosis, or while waiting for one. (One exception: OAP funding requires a diagnosis but private services don’t.)
Do you provide diagnoses or assessments?
We provide clinical assessments to design and guide your child’s therapy. [We don’t provide autism diagnoses but we can point you toward where to get one.] (Edit to reflect what you actually offer.)
Do you take OAP funding?
Yes. [We’re an approved Ontario Autism Program provider.] You can bring your Core Clinical Services funding to us. See our Funding & OAP page for details.
How soon can we start?
After your free intro call, we’ll talk through timing together. [We aim to respond to every enquiry within one business day.]
Where does therapy happen?
In our Toronto centre, in your home, and/or via teletherapy whatever works best for your child and your family.
What does it cost?
It depends on the service and how you’re funding it (OAP, private pay, or insurance). We’ll walk you through it clearly on your intro call. [Private-pay rates available on request.]
I’ve heard mixed things about ABA. Is it right for my child?
A fair question, and we take it seriously. Our ABA is modern, child-led, and affirming we follow your child’s lead, build on their strengths, and never rely on rigid, drill-heavy methods. You’re always in control of the goals, and if ABA isn’t the right fit, we’ll say so and help you find what is.
What languages does your team speak?
[List your team’s languages a real asset for our diverse community.]
What if you’re not the right fit for us?
Then we’ll tell you, and help point you somewhere that is. Our only goal on the first call is the right next step for your child even if that’s not us.